State of Philippine telcos

Breaking the Barriers: Why the Philippines Needs to Support Telco Upgrades Now

Inadequate internet connectivity in the Philippines is a three-decade-old issue, and although we tend to blame telco corporations, the situation is more complex. Connectivity doesn't just "fall from the sky." It's constructed—cable by cable, tower by tower—by private entities who require access to communities in order to upkeep and upgrade their networks.

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Last week, Globe Telecom made a rare public comment revealing a concealed barrier to quality internet service: unreasonable charges, excessive fees, and downright refusal from some homeowners' associations (HOAs) that are stalling critical infrastructure work.

The Hidden Roadblocks

Some gated residential villages, reports Globe, have pushed the concept of access control to an extreme:

• ₱100,000 "access fee" in one village—without even stating for how long it's effective.
• ₱5,000 daily fee imposed in another, irrespective of work type.
• Other HOAs prohibit the extension of fiber facilities outright, giving residents no upgrade choices.

These obstructions don't only hold up expansion—they block emergency maintenance and repair work. The consequence? Residents, usually at premium rates, are left with shaky connections or total service loss.

The Legal Side: HOAs Cannot Block Utility Access

This is not merely an issue of inconvenience, but also a breach of entrenched laws and policies.

Republic Act 9904 (Magna Carta for Homeowners and Homeowners' Associations) explicitly forbids the prevention of utility service providers from installing, maintaining, or disconnecting services under a ratified contract.

Department Order No. 2022-012 (DHSUD) specifically states that the permission of HOAs is not necessary for the laying of cables on existing poles, underground ducts, or other established telco infrastructure.

In other words: telcos have the right to enter these communities for legitimate service works, and HOAs have no legal grounds to block them.

Why This Matters to All Filipinos

Regardless of whether you're in a gated village or a small barangay, the effects of these blockades propagate throughout the entire network:

1. Slower upgrades – Blocking growth means delayed rollouts of fiber, 5G, and other next-gen technologies.
2. Postponed repairs – Longer closures equal more outages for residents.
3. Slowed economic development – Stable internet is essential for remote work, online learning, e-commerce, and tourism. Without it, they get left behind.
4. International competitiveness – The country is already low on international internet speed rankings. Having more artificial obstacles only makes us worse.

Why Telco Upgrades Are Non-Negotiable

Digital connectivity is no longer a luxury—it's a minimum requirement for:

• Students who take online classes
• Employees who work in work-from-home arrangements
• Businesses which operate e-commerce platforms
• Government services that depend on online platforms

Unless we keep upgrading our networks, we risk losing further ground to our ASEAN neighbors as they leapfrog towards smart cities, AI-facilitated logistics, and super-fast internet infrastructure.

What Needs to Change?

1. Increased LGU Intervention – Local governments need to ensure HOAs are conforming to national regulations.
2. Public Awareness – People should realize that improved connectivity directly benefits them.
3. Strict Penalties – Fines for HOAs stopping legal infrastructure work could discourage misuse.
4. Faster Permitting Processes – Even outside gated communities, bureaucracy by the government is holding back telco projects.

Final Thoughts

The struggle to have faster, more stable internet in the Philippines is not all about the tech—it's about breaking down human barriers. Globe's findings indicate that at times the greatest barriers are not the wires, towers, or expense, but the ones we build ourselves.

If we really want to fill in the digital divide, HOAs and local government must cease acting as gatekeepers and begin as partners in progress. The legislation is already in place—it's time to implement them and get each Filipino online.

So the next time you experience slow internet, lagging connection, you should know who's to blame first.